How important is differentiation for professional services firms? Prospects and clients are not looking for differentiated firms, per se. Clients have needs
Think back. It's Saturday morning. You're watching cartoons. BEEP. BEEP. Roadrunner zooms by in a cloud of dust. Miraculously, he stops. Right at the edge of the
Every consultant and service firm faces it. You're sitting down with a potential client and you have to find out if there's a fit. Here's what the prospect is thinking: